FAQ

Any of the three. They share the same account, balance, and history, so switching between them is safe: start an order on WhatsApp and check its status on the webapp, for example.

The balance is held against real deposits, not a notional number. Purchases above a small amount require a passcode set by the account holder and never typed into the chat. See Passcodes.

BVN verification moves the account from the Trial level to Verified, which raises the deposit, balance, and spending limits. See Verification levels. It is only required for limits higher than Trial allows.

This is deliberate. ASAP never accepts a passcode typed directly into chat, only through its own secure form. A request in chat to type a passcode as digits does not match how ASAP actually works, and should be reported.

Not yet. Flights, and a few other errands, are requests rather than instant purchases. ASAP or a person follows up with real options, and nothing is charged until a specific price is confirmed. See Rides & flights.

Report it in chat, or email support@useasap.xyz with the details. A person reads these.

Report it in whichever chat is already open, or email support@useasap.xyz. No separate support channel is needed.